On Friday, June 12, 2026, a controversial police detention involving a mother and her children at the Parque Intermunicipal de Cholula sparked widespread debate in Puebla. Guadalupe Cuautle Torres, mayor of San Andrés Cholula, met personally with the woman involved to hear her account and offer institutional support, including psychological care for her and her minor children who were present during the incident and appeared in viral videos.

In a public statement on Monday, June 15, 2026, Cuautle Torres emphasized that the woman has every right to file a formal complaint against the municipal police officers if she believes there were abuses during the procedure. She encouraged the woman to present this complaint to the Internal Affairs division of the San Andrés Cholula Public Security and Citizen Protection Secretariat to initiate an administrative investigation. However, as of today, no formal complaint has been filed.

The case has already prompted urgent action from the Puebla State Human Rights Commission, which opened an official complaint against five municipal police officers. State authorities have also questioned the police conduct and adherence to use-of-force protocols.

Mayor Cuautle Torres distanced her administration from accusations of inadequate police training and affirmed the municipality’s willingness to cooperate fully with ongoing investigations by human rights bodies, state authorities, and internal municipal offices.

This incident raises important questions about police procedures in detentions involving minors and highlights the need for transparent, accountable law enforcement that respects civil rights. As San Andrés Cholula continues to develop inclusive public policies, such scrutiny is essential to ensure community trust and safety.